Over the last few months, our team has consulted with different organizations of various sizes and spoken at several conferences of government leaders.
In Austin, Patrick designed and facilitated an Advance meeting with members of the Health and Human Services Department Carlos Rivera, Director, is pursuing an aggressive and progressive approach to re-establishing the focus and service of his Department.
Patrick presented Lean Process Improvement training to a select group of twelve employees from the City of Brookings, South Dakota The intent was to equip these employees with an expanded skill set of critical thinking tools to apply in optimizing city services and programs. The Lean Team identified two city-wide projects to pursue and they are currently underway helping their co-workers “get better all the time.”
In the Dallas area, specifically Frisco at the Texas Municipal Human Resource Association Patrick was the keynote speaker at the group’s annual conference in early May. He presented a new topic he developed “Getting Better All The Time” to celebrate the theme of the conference, which, by the way, we found flattering and extremely uplifting to those who attended. Patrick also presented the closing session designed to help participants translate all they learned during the conference back to their role in the workplace.
In Lodi, California Patrick presented “Succession Planning: The Sequel” at the Spring Conference of the County Personnel Administrators Association of California.
Patrick was the keynote speaker on April 22nd in Los Angeles, at the NextGen+ Los Angeles event.
The Mejorando Group was selected to conduct an organizational review of the Human Resource Department of the City of Savannah, Georgia. Our report including a series of synchronized recommendations was provided in late April. Proposed solutions include a refreshed business strategy, organizational redesign, and a number of process/service improvements to enable significant change to be implemented and sustained.
The Costa Mesa (CA) Sanitary District has retained the Mejorando Group to develop a Knowledge Transfer Program. Transferring knowledge is an aspect of Succession Planning and is emerging as a popular solution to counter the departure of seasoned employees. The focus is on extracting the tacit knowledge from existing employees prior to their departure and re-purposing it for potential successors. Patrick is providing the final report in late May.
Patrick delivered “Managing Priorities through Managing Time” training workshop for one of our firm’s original clients, the East Bay Municipal Utility District (EBMUD). Thirty employees attended this powerful and practical workshop that offers more than simply managing one’s time more effectively.
Patrick is a member of the faculty for the Southern California Local Government Leadership Academy In March, he presented his workshop “Innovation in Public Service” to twenty-five mid-managers from area local government agencies.
Where’s the crossover?
Whether your government is working on an area as significant as these agencies are, or searching for a method to optimize employee performance and communication it all starts the same way. The key to success is to determine where you are and where you want to be. Set your goals. Make your plan. And strategically execute!
Need assistance with putting a plan together? We’d be pleased to help! Call us at (925) 518-0187 or send us an email at email@example.com and we’ll help you continue the journey to “get better all the time.”