“There is nothing as useless as doing efficiently that which should not be done at all.”
– Peter Drucker
“Do More with Less” is a declaration that has that been repeated in public meetings, government buildings and political circles nationwide countless times for the last several years and will remain the calling card of a number of governments into the foreseeable future. In particular, this phrase has translated to fewer resources, such as the size of an agency’s workforce, and has become the norm very doubtful to change. The explosion of ‘doing more with less’ as the mantra for responsible government has created the desire for “lean” government which in turn, invites the question “how is it possible for government at all levels to continue its high performance trajectory when it’s receiving fewer resources than before?”
An increasingly popular and successful approach to fuel the arc of the performance trajectory has been executed by leaders who have adopted a dramatically different definition of Lean government. Beyond simply the size of their workforce, they are actively pursuing the strategy and application of Lean Process Improvement (LPI). LPI emphasizes more than removing wasted steps in a process to achieve a streamlined approach, quite the contrary. When successfully implemented significant cost savings and service delivery improvements are realized by those agencies which adopt it. LPI is not just an activity or a method, but rather a state of mind that encompasses an organization’s culture, values, processes and people.
The Mejorando Group recently presented LPI training to a select group of employees from the City of Brookings, South Dakota and will return in May to provide adiditional training. While the Brookings budget is healthy, that didn’t deter City leaders from becoming strong and visible advocates for LPI as a powerful and practical approach to aligning their organization’s most valuable resource – the capabilities of their workforce – with the agreed-upon priorities essential for high performance and a stronger community.
Adopting LPI is not simply a “flavor of the month” or “management by best seller” that employees will wait out. Hardly. LPI goes to the heart of every organization’s most precious resource – employees’ time – and identifies and corrects root causes fundamental to the delivery of high-quality public services.
Lean government proponents generally believe that the government should cut out “waste” and “inefficiency” from government organizations; this is turn will result in better services overall, as well as more value for tax-supported programs and services. Generally, proponents also see Lean government as a means to expand the capacity of government to provide more services per unit of investment.
The perfect time is right now to embrace Lean as the exact tool you and your workforce can use to reduce waste, optimize resources and improve the performance of your organization. The Mejorando Group provides a sound strategy and training to equip select members of your workforce in the concept and facilitation skills needed to operationalize LPI in your organization today, so contact Patrick now at at firstname.lastname@example.org