Over the last few weeks, our team has consulted with different organizations of various sizes and spoken at three conferences of government leaders.
Governing sponsored Leadership Forums in Atlanta, Georgia (http://www.governing.com/events/GOVERNING-Georgia-A-Leadership-Forum-2012.html?p=agenda ) and Raleigh, North Carolina http://www.governing.com/events/GOVERNING-North-Carolina-A-Leadership-Forum-2012.html?p=agenda ). In Atlanta, Patrick Ibarra served on a panel with the Honorable Ceasar Mitchell, Atlanta City Council President and Ross King, Executive Director, Association County Commissioners of Georgia to discuss the Future of Public Service and ways governments can actively engage and enlist the energy and commitment of current and future generations into public service.
In Raleigh, Patrick served on a panel with James Trogdon, Chief Operating Officer, North Carolina Department of Transportation, John Turcotte, Director, Program Evaluation Division, North Carolina General Assembly and Jonathan Womer, State Chief Information Officer, to explore the benefits of implementing meaningful performance measures. Government agencies tend to over-rely on inputs and outputs and minimize the importance of public perceptions as a valid gauge of success. The panel discussed ways to create and implement an effective “dashboard” that measures services and outcomes that directly relate to an organization’s mission and purpose.
San Antonio was a terrific host for the International Hispanic Network Conference http://visitsanantonio.com/ihn2012/agenda/index.aspx. The Mejorando Group was a sponsor and Patrick Ibarra moderated a panel on the ups, downs and in-betweens of serving in public management. Panelists shared light-hearted moments along with practical tips through the use of powerful storytelling.
In Alameda, California, The Mejorando Group partnered with Mike Pucci, Executive Director of the Alameda Housing Authority (AHA) http://www.alamedahsg.org/ for a one-day “Advance Meeting” During the one day we spent together, we explored the benefits of pursuing a rebranding campaign, targeted actions to strengthen the workplace culture, reviewing financial and budgetary matters, and methods to cultivate relationships with key City staff members.
Where’s the crossover?
Whether your government is working on an area as significant as these agencies are, or searching for a method to optimize employee performance and communication, it all starts the same way. The key to success is to determine where you are and where you want to be. Set your goals. Make your plan. And strategically execute!
Need help with putting a plan together? We’d be pleased to help! Call us at (925) 518-0187 or send us an email at firstname.lastname@example.org and we’ll help you continue the journey to “get better all the time.”
If you are a member of a Conference Planning Committee, consider Patrick Ibarra as a speaker. He receives rave reviews for his high-energy delivery style and his ability to share timely and practical tools audience members can immediately use. Please visit http://www.gettingbetterallthetime.com/keynotes for more information.