Over the last few weeks, our team has consulted with three different organizations of various sizes. Organizational leaders had a different purpose for engaging with The Mejorando Group, from crafting a powerful and practical 2012 Work Plan to reinventing an entire agency to implementing a forward-looking a Succession Planning Program. Where’s the crossover?
In Brookings, South Dakota, a rapidly growing community of slightly more than 22,000 people, we partnered for the third consecutive year with Mayor Tim Reed, City Manager Jeff Weldon and members of the City Council to facilitate a City Work Plan for 2012. The focus was on crafting an abbreviated Strategic Plan to determine in which areas were the governing body and city staff to invest their time and effort, so as to generate the desired dividends associated with the growth the community is experiencing. The outcome was a clear synchronization of priorities going forward to ensure 2012 was another successful year.
In Phoenix, Arizona, we partnered with the State of Arizona Department of Health Services and the Maricopa County Department of Public Health WIC Agency to significantly improve the performance and effectiveness of WIC-related services. The mission of WIC in public health is as a preventive public health nutrition program that provides nutrition education, nutritious foods, and improved access to regular health care and social services to low and moderate-income women and young children. Our consulting team offered a series of integrated solutions to new WIC Director, Donna Beedler, which are the equivalent of a “sea change” for the agency as we focused on establishing a contemporary strategy, reorganizing the structure, redeploying staff, adopting new approaches to service delivery, and increasing the effectiveness of the entire agency.
In the San Francisco Bay area, we began our partnership with Rich Currie, General Manager of the Union Sanitary District (USD) on the initial stages of the design and implementation of their Succession Planning Program. USD provides wastewater services to over 320,000 customers. With the target date set for retirement of several key staff members, we are identifying potential internal successors to enlist in an aggressive and systematic leadership and management development program, including a targeted 360-degree feedback process to establish as a baseline. The desired outcome, as it always is with Succession Planning, is to ensure agency performance is continued despite the departure of seasoned members of the workforce. Our team has extensive experience in implementing systematic Succession Planning Programs for governments nationwide.
Whether your government is working on an area as big as these three agencies are, or searching for a method to optimize employee performance and communication and interaction with your residents, it all starts the same way. The key to success is to determine where you are and where you want to be. Set your goals. Make your plan. And strategically execute!
Need help with putting a plan together? We’d be pleased to help! Call us at (925) 518-0187 or send us an email at firstname.lastname@example.org.