In the last 10 days, our team has consulted with three different cities of various sizes, with populations ranging from approximately 15,000 people to over 790,000 people, along with speaking at a conference of city and county leaders in Arizona. Each of these municipalities had a different purpose for engaging with The Mejorando Group, from government innovation to smart growth planning to stronger, more effective leadership.
Where’s the crossover?
With each municipality, in order to begin to reach their goals, the process begins by formulating a plan and implementing it strategically.
In Eloy, Arizona, a community of just over 15,000 people, in an effort to fortify leadership capabilities of the entire leadership team, we conducted a 360-degree assessment of the City Manager and each City Department Director. The results of a 360-assessment are extremely beneficial and we worked with each person to translate their results into a powerful and practical Plan of Action designed to improve their performance.
In Bismarck, North Dakota, with a population of just over 60,000, we refined the city’s strategic growth plan to focus on five particular areas: smart growth management, community culture and vibrancy, public safety, infrastructure, and economic development opportunities. The intent is to ensure the quality of life to which residents have been accustomed is not only maintained, but enriched. Remember, for things to remain the same, things must change.
In Austin, Texas, a community of over 790,000 people, we partnered with the Director of the Communications and Technology Department and provided a training workshop entitled “The Future is Now” to his entire workforce. The intent was to raise the awareness about the most pressing challenges confronting the Department, stressing that creating and implementing solutions is crucial to ensure the Department’s continued viability. A discussion was facilitated with Stephen Elkins and his leadership team to select immediate actions to be taken, with the first step being the formation of an Innovation Team and a process to pursue Strategic Planning.
Finally, in Sedona, Arizona, I served on a panel discussion at a conference of the Arizona City/County Management Association. The topic was government succession planning which is an approach to ensure the efficient and continuous delivery of government services through a qualified, capable and energized workforce. Public sector employee turnover continues and progressive leaders realize that targeted efforts must be accelerated to ensure their workforce is fully prepared to meet tomorrow’s challenges. Successful succession planning requires a comprehensive and systematic approach involving steps from recruitment through training, and ultimately, leadership development activities.
Whether your government is working on something as big as these three cities are, or searching for a method to optimize employee performance and communication and interaction with your residents, it all starts the same way. The key to success is to determine where you are and where you want to be. Set your goals. Make your plan. And strategically execute!
Need help with putting a plan together? We’d be happy to help! Call us at (925) 518-0187 or send us an email at firstname.lastname@example.org.